Communication Channels

Last edited Jan 13, 2020

Location

Dashboard > Select {Account} > Settings > Communication settings > Update communication settings

Cloud Conformity offers integration with multiple 3rd party communication tools and major ticketing systems. Each of them can be customized to create multiple channels with varying triggers and notification settings to help fit into your organization’s own workflow, e.g. alerts to employees responsible for the maintenance of servers.

User Access

Administrator
Power User
Custom - Full Access
Read Only
Custom - Read Only

Update communication settings

Click Configure against the communication channel you want to update
- Email Communication
- SMS Communication
- Slack Communication
- PagerDuty Communication
- Jira Communication
- Zendesk Communication
- ServiceNow ITSM Communication
- Amazon SNS Communication
- Microsoft Teams

Note: We currently do not support communication channel set up using API for Jira, Zendesk, and ServiceNow ITSM.

Still need help? Login to Cloud Conformity and submit a ticket to our support team