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Communication Channels

Last updated: 13 January 2020

Location

Dashboard > Select {Account} > Settings > Communication settings > Update communication settings

Cloud Conformity offers integration with multiple 3rd party communication tools and major ticketing systems. Each of them can be customized to create multiple channels with varying triggers and notification settings to help fit into your organization’s own workflow, e.g. alerts to employees responsible for the maintenance of servers.

User Access

Update communication settings

  1. Click Configure against the communication channel you want to update

Note: We currently do not support communication channel set up using API for Jira, Zendesk, and ServiceNow ITSM.